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Plaza Premium Group is a pioneer and the market leader in airport hospitality services.
Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 70+ International Airports, 30 countries and regions, serving 20 million travellers annually.
The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.
Innovation
Team Work
Excellent Services
Following on from a career in investment banking, Founder and CEO Mr. Song Hoi-see launched his own business which found him flying economy class and without the airport lounge privileges he had previously enjoyed. He found the travel experience to be lacking, struggling to work effectively while on the go.
Identifying a gap in the market, Mr. Song launched the first Plaza Premium Lounge at Hong Kong International Airport and Kuala Lumpur International Airport in 1998. This was the world’s first independent airport lounge. Open to all travellers regardless of airline or travel class, the service-oriented Plaza Premium Lounge concept was driven by a heartfelt desire “to do something for the majority”.
Explore
Opening
Plaza Premium Lounge (West Hall), Hong Kong International Airport - Departures, Terminal 1
Plaza Premium Lounge, Kuala Lumpur International Airport - International Departures
Opening
Plaza Premium Lounge (West Hall), Hong Kong International Airport - Departures, Terminal 1
Plaza Premium Lounge, Kuala Lumpur International Airport - International Departures
Openings
Plaza Premium Lounge (West Hall), Hong Kong International Airport - Departures, Terminal 1
Plaza Premium Lounge, Kuala Lumpur International Airport - International Departures
